Terms of service

TERMS OF SERVICE

Last Updated: December 2024

1. OVERVIEW
These Terms of Service govern your use of the Tough Roof Store website and your purchase of products from our store. By accessing or using our services, you agree to these terms.

2. ELIGIBILITY
You must be at least 18 years old to make purchases on our website. By placing an order, you represent that you are legally capable of entering into binding contracts.

3. PRODUCTS AND PRICING
- All prices are in U.S. dollars ($) unless otherwise stated
- Prices are subject to change without notice
- We reserve the right to discontinue products at any time
- Product descriptions and images are as accurate as reasonably possible

4. ORDERS AND PAYMENT
- Orders are subject to acceptance and availability
- Payment must be received before order processing
- We accept major credit cards, PayPal, Apple Pay, and Google Pay
- Orders may be cancelled within 1 hour of placement

5. SHIPPING AND DELIVERY
- Shipping costs and delivery times are estimated
- Risk of loss passes to you upon delivery
- Title to products passes upon full payment

6. RETURNS AND REFUNDS
- 30-day return policy on most items
- Items must be in original condition and packaging
- Custom orders and clearance items are final sale
- Refunds are processed within 5-10 business days

7. LIMITATION OF LIABILITY
Tough Roof Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or services.

8. INTELLECTUAL PROPERTY
All content on this website, including text, graphics, logos, and images, is the property of Tough Roof Store and is protected by copyright and trademark laws.

9. GOVERNING LAW
These terms are governed by the laws of the State of Oregon, without regard to conflict of law principles.

10. CONTACT
For questions about these terms, contact legal@toughroofstore.com.

TOUGH ROOFING LLC dba Tough Roof Store
Portland, Oregon